Early Access
Stop Losing Customers You Could Have Saved
Know when customers are at risk and why—before they churn. Achado gives your team the insights to save customers and grow faster.
Signal - Churn Detection
Detect at-risk customers before they leave. Get real-time health scores and accurate churn predictions.
ProductGap - Feature Discovery
Discover features your users actually want. Turn feedback into prioritized product decisions with AI.
Feedback & Survey Tools
Collect actionable feedback at the right moment. Behavioral triggers with sentiment analysis included.
Smart Suite
Your Complete Customer Intelligence Suite
Smart data, superb automation, and results you can see.
Everything you need to understand and retain customers.
Everything you need to understand and retain customers.
All-in-One Dashboard
See customer health scores, NPS, feature requests, and sentiment in one view. Know exactly who needs attention and why.
Health Scores
Acme Corp
Score: 92
TechFlow Inc
Score: 58
StartupXYZ
Score: 31
NPS Score
+72
Top Feature Request
Dark mode support
142 requests
Overall Sentiment
78%
Superb Automation
Connect NPS, CSAT, CES to one hub. Set smart triggers that automatically send surveys when usage drops or milestones hit.
ACHADO
NPS
+68
CSAT
4.6/5
TRIGGER
Low usage detected
AUTO
Survey sent to user
CES: 2.1
Seamless Integrations
Connect Slack, Notion, CRM and more. Launch in weeks without a single line of code from your team.
Customer Health Scores
Dynamic health scores for every user journey step. Monitor engagement with Customer Value Index in real-time.
Growth Rate
Platform Features
We Are With You All The Way
We don't leave you hanging. Get 24/7 access to our support.
Custom guides, free consultancy, and done-for-you setup included.
Custom guides, free consultancy, and done-for-you setup included.
Fastest Launch Time
Your product will fly in weeks WITHOUT
a line of code from your tech team.
Done-for-you Setup
Get a special team of Achado engineers to
handle your implementation. We customize too.
Complimentary Consultancy
We work with you to boost your CS
operations — no cost attached.
“We reduced churn by nearly 20% when we started using Achado. It helped us spot disengaged users long before they were flagged by our CRM. Signal completely transformed our customer success from reactive to proactive.”
Bret
CSM Team Lead, Texas Startup
Pricing
Start free, upgrade when you grow
Get the full Achado suite at no cost. No credit card required.
Upgrade only when you need more capacity.
Upgrade only when you need more capacity.
Free
CurrentFull access to all products. Perfect for getting started.
$0forever
Includes:
All 5 products (Signal, ProductGap, Feedback, Announcement, WidgetDock)
Up to 500 tracked users
100 survey responses/month
50 AI analyses/month
3 active campaigns
Community support
"Powered by Achado" branding
Frequently Asked Questions
Everything you need to know about
getting started with Achado.
getting started with Achado.
Start Seeing What Your Customers Really Need
Join SaaS teams reducing churn, prioritizing features,
and boosting engagement with real customer intelligence.
and boosting engagement with real customer intelligence.
Customer Intelligence and Analytics